Shop Policies

All of the prices are in United States Dollars. I accept secure payments via PayPal and all credit cards.

Depending on your location and device, available options may vary.

Flexible financing with Sezzle and PayPal Pay Later allows you to pay in 4 interest-free installments while receiving your items right away.

Your payment information is handled only by the payment providers and is never stored on Valltasy while being fully PCI Compliant by securitymetrics.com.

International buyers may have to pay additional taxes and fees enforced by your home country (see details for UK and EU below), depending on your local customs regulations and the price of the item(s) purchased.
These fees are not included in my shipping fees.
Upon checkout you will be charged only for the cost of the purchased items and their shipping.

United Kingdom: Due to UK taxation laws, all orders will be charged VAT upon entry to the UK. 

European Union: Due to EU taxation laws, all orders will be charged VAT upon entry to the EU. 

Yes!

I ship WORLDWIDE (from Israel) via FedEx Express shipping, arriving within 2-5 business days!

Please see the shipping and delivery section for full details.

To know the exact shipping cost of an item please add it to the cart and go to the cart page to see the total shipping cost.

All of the prices are in United States Dollars.

Yes! I will happily offer a layaway plan on any item you like, I’m very flexible 🙂 Please, if you have such a request just write me! and we can discuss the details 🙂

I LOVE custom orders! Jewelry can be made by your description of style, gems and materials, size and price range. You can ask for adjustments to an existing design or we can create together something from scratch! Please use this form to fill out the details and I’ll be happy to help with your custom order 🙂

I can usually make almost any item in the length you’d like, even if it’s not listed in the menu. Just message me and ask! 🙂

14K Solid Gold is a metal that lasts forever. It never tarnishes and becomes a heirloom jewelry piece that you can cherish forever and pass to your daughters and granddaughters. I want you to wear Valltasy jewelry for many years and enjoy its sparkles as it was when you first openned the giftbox.
Also the warm and buttery gold color of 14K Solid Gold enhances the beauty of colorful gemstones I use and creates a glow around each gem.

All item descriptions have clear and precise measurements of the stones and lengths of the chains and earrings. The item photographs are enlarged to provide clear detail and thus stones may appear larger in the photographs.

I will happily reserve any item you like. Please, if you have such a request just write me! 🙂

I want your jewelry to look as beautiful years from now as the day you first opened the gift box! Here are the most important rules:

• Put jewelry on last, after lotions, perfumes, and sprays.
• Remove before water, exercise, and sleep.
• Ethiopian Opal and silk knotted jewelry should never get wet. Store Opals in airtight bags when not worn.
• Solid gold wire-wrapped pieces (like my Gemmy collection) are water-safe and can be worn 24/7.
• Clean gently with warm soapy water and a soft toothbrush (not for Opals, Pearls, or Emeralds).
• Store each piece separately in a soft pouch or airtight bag.

For my complete care guide with cleaning methods, storage tips, bracelet care, and detailed Ethiopian Opal instructions, read How to Care for Gemstone Jewelry: The Complete Guide.

I’ll be happy to answer all of your questions 🙂 Just write me and I’ll get back to you as soon as possible!

It’s important for me that you love your jewelry. If you are in doubt, or have questions, please contact me with any concerns you have if unsure before purchasing. I make myself available daily to answer questions.

If you are not satisfied with your purchase please contact me within 2 days of receiving your item for return item address and information.
Upon return you will receive a refund for the returned item(s) excluding original shipping costs.
– In case of payment via PayPal a 4.5% fee will be deducted from the refund (due to PayPal’s policies)
– In case of payment via CreditCard a 5.0% fee will be deducted (due to a non-refundable merchant fee in case of refunds)
– In case of payment via Sezzle a 6.1% fee will be deducted (due to a non-refundable merchant fee in case of refunds in Sezzle’s policies)

In order for me to accept the returned items they must be:
► Returned NEW, UNWORN and in ORIGINAL CONDITION.
► In the original packaging, including the wrapping inside and outside the gift box, so the jewelry won’t move in the box and the box doesn’t get damaged during shipping.
► Shipped back within 3 days of delivery. The buyer will need to cover returned item shipping costs.

Due to the nature of the following items they can’t be returned or exchanged:
– Custom designs
– Personalized orders (lengthening or shortening, color changes, or other design alterations)
– In case the original design is in 14K Gold or Gold Filled (in the photos) but is ordered in Sterling Silver (the chosen variation), it is considered a custom order (and thus cannot be returned).
– Silk knotted bracelets (due to personalized length which is made just for you)
– Items on sale
– Deposits for custom designs.
– Layaway payments (because during the time I’m reserving the item for you I’m unable to sell it to any other potential buyer).

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

• As needed to provide my services, such as when I use your information to fulfil your order,or to provide customer support
• When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list
• If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law
• As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

You have a number of rights in relation to your personal information. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. If interested, please do so by using the contact form below.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

You have the right to ask for the deletion of your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. If interested, please do so by using the contact form below.

If you have any questions or concerns, you’re welcome to contact me. All of my contact information is specified in the contact section below.